Last updated Jan, 2020

Privacy Policy


Hmm, what kind of document is this?

Hey there, seems you’ve found Bambu Care, LLC’s privacy policy.


Really? Okay. Well, why is Bambu Care, LLC interested in privacy?

Well, because we take your privacy seriously. Plus, for full transparency, we are legally required to have a privacy policy. 


Oh okay. That’s good. So, now what?

Please read it in full. See, we really want you to know what we are doing about your privacy. Also, because a lawyer was paid a lot for this, getting its money’s worth would be awesome.


Hmm, okay makes sense… can I read it out loud?

Sure, you can even scream it from a balcony if you’d like. You can also read it in the dark with a sock puppet. We won’t judge.


That second idea sounds fun! So does this privacy policy ever change?

Well, change is the only constant in life so, yeah, it just might!


Okie Dokie, so how will I know if you change this privacy policy?

For the little things like punctuation or fixing misspellings you probably won’t know. However, If something is important, we will put a notice on this website, telling you all about it. This way we can reassess our relationship and the changes made to it. 


Mhm, what if I’m just not into the changes?

No worries, we try to keep you best interests in mind!


That’s good to know, but what if i’m not?

You can send us an email asking us to remove your information from our database. 


So, if I like what has changed, I should let you know, right? Like a compliment.

If you really want to you can definitely let us know! However, we are sure your time may be better spent doing other things, so there’s definitely no need! If you keep using our site(s) after the notice is published, that means you’re fine with the changes and well, everything is consensual.


Got it! So, now what?

Here below, we (“Bambu Care, LLC”) will explain to you (“you”) how we (“Bambu Care, LLC”) treat personal information (“Personal Information”) collected from visitors (“Visitors”).


What is “Personal Information”? Who is a “Visitor”? What’s with the quotation marks? Are we getting into lawyer-talk?

Glad you asked. A “Visitor” is someone who visits our site(s). Like you. “Personal Information” is information about you that is personally identifiable, such as your name, address, email address, or phone number, and information that is not otherwise publicly available.


*Yawn* Right, right okay. 

Yeah, we know, but this is important stuff. Please keep reading.



How what’s collected is used and protected.


Alright, so you were telling me what you do with the information you collect, yes?

In general, personal information that is collected is used for four things:

  • to improve our service(s),
  • to respond to inquiries,
  • to send newsletters to people who want them (hint, hint, wink, wink), and
  • to customize the user's experience of our site(s).


Okay sounds harmless enough, so what exactly don’t you do with the Personal Information you collect?

That’s a great question! We don’t rent, sell, or share the Personal Information collected with other people or non-affiliated companies, except:

  • If you provide us with payment information for something you buy from us, in which case we submit your payment information to a third party payment processor (required by credit card issuers to meet specific security requirements) which collects, stores, and processes your credit card and other payment information on our behalf using industry-standard security measures.
  • If disclosure is reasonably necessary to investigate or prevent, illegal action,
  • If disclosure is necessary to respond to subpoenas, court orders, to establish or exercise our legal rights or defend against legal claims, or to enforce our Terms of Service (if any),
  • If you specifically request we share the Personal Information you have provided, or
  • If we merge or are acquired by another company.
  • When reasonable, we will make reasonable efforts to notify of such disclosure before it happens.


Wow, that’s a lot! Can I take a sip of water?

Sure, just be sure to come back. We still have a couple more things to cover. 


Okay, okay, I’m back. So you’ve got all this information, right? How do you protect it?

We protect your information by requiring employees (if any) who have access to the personal information to treat it as confidential. They will never share it with anyone or use it for any unauthorized purpose.


Oh, I just thought of a question. 

Sure, what is it?


What if I'm not in the United States? Does it make a difference?

Our servers are in the United States, so if you're visiting the Bambu Care LLC site(s) from outside of the United States, you're sending Personal Information to the United States, with all that entails. That information, including Personal Information, may be transmitted within the United States or to other countries outside your country of residence. These countries may not have privacy and data protection laws as comprehensive as those in your country of residence. Your Personal Information, however, will at all times remain governed by this Privacy Policy.



What information gets collected and when.

Wait before I forget, what information do you collect about me?

Well, everything down to that birthmark of yours. Just joking! Basically, we know and store two types of things: First, there’s the stuff you send using the contact forms on ouf sites (your name, your email address, and whatever else you choose to share).

Then there’s payment information that you send if you buy something from us (which, by the way, we really think you should, because we’ve got quality stuff). That would be things like your billing address, your shipping address, and your payment information, including credit card number, security code, and expiration date. Now, just because we collect your payment information doesn't mean we necessarily store it. We simply submit it to a third-party payment processor, who are required by credit card issuers to meet specific security requirements. They in turn store and processes your payment information on our behalf using industry-standard security measures.


And lastly, there are the things your computer and browser tell us (your IP address, software and hardware attributes, the pages you request, and information from your cookies).


Cookies? Wait a minute, where did I get cookies from?

No, no not those kind of cookies. A cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing, to identify that browser during interaction on websites. Cookies may be used to store things like identifiers and user preferences. A website may set a cookie to the browser if the browser's preferences allow it. If you don’t want us to use cookies you may change your browser settings to prevent us from receiving them.


Woah, i’m starting to get a headache!

That’s not good. Just take a couple more sips of water. We are almost done!


*takes a sip or two* Okay, what do you use cookies for?

We may use cookies to keep track of whatever preferences you’ve told us about. We may also use them to deliver ads to you. We wish we could dip them in milk too, but like we said they aren’t those type of cookies *sad face*. 


Yeah, I like real cookies too! Is there anything else I should know about?

Yes, we use “Dubsado”, “Drift”, “Hotjar”, “MailChimp”, “Shopify”, “Stripe”, “Paypal”, and "Wave Financial" to help us schedule appointments, answer important user questions, send newsletters, understand what people are doing on our website(s), and collect payments and payment information. Dubsado’s privacy policy can be found at Dubsado Privacy Policy. The Drift privacy policy can be found at Drift Privacy Policy. Hotjar’s privacy policy can be found at Hotjar Privacy Policy. MailChimp’s privacy policy can be found at MailChimp Security. Shopify’s privacy policy can be found at Shopify Privacy Policy. The Stripe privacy policy can be found at Stripe Global Privacy Policy.  Paypal’s privacy policy can be found at Paypal Privacy Statement. Wave Financial's privacy policy can be found at Wave Financial Privacy Policy. Abracadabra, hocus-pocus — the linked privacy policies are hereby made a part of this privacy policy.


Hmm, I didn’t know magic tricks worked like that!

Yes, they sure do!



Your rights regarding your personal information.

Now that everything's on the table, what are my rights here?

Well, you have the right to see the personal information you’ve provided, and to request it’s deletion from our database within a reasonable time.


What if I live in California. Does that make me special?

Why yes, of course. According to California law, residents may request a list of what Personal Information, if any, I have disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. If you do, we  will provide you with that list. Requests may be made only once a year. 


Are Bambu Care, LLC site(s) safe for kids?

Generally, yes. But in case you were asking because of the Children’s Online Privacy Protection Act (COPPA), we want you to know that our websites are not intended for children under the age of 13, and we do not collect, use or disclose personal information from children.


I was indeed asking because of that.

No problem! We have you covered. Anything else?


So, since we're really doing this thing you know. Can I stop by if I have any questions or concerns about this privacy policy?

Of course, if you want to talk about this privacy policy, please email me at letsbambu@gmail.com. Just put Privacy in the subject line and we are good to go!



The End.