We understand that finding the right resources can be overwhelming, which is why we've compiled a list of helpful helplines that can offer guidance and direction. Please know that you are not alone and there is support available to help you navigate this journey with care and compassion. If these helplines aren't able to offer you the help you need, feel free to contact us — Bambu Care is always here!
A free 24/7 helpline that is available 365 days a year to provide support and information to people living with dementia, caregivers, families, and the general public. They also have an interpreter service that accommodates more than 200 languages — impressive!
Phone Number: 800-272-3900, then dial 711 to connect with an operator
Webchat: alz.org (green live chat button)
Hours: 24/7 ; call them now :)
A free hotline run by licensed social workers for people impacted by Alzheimer's Disease. The helpline is available via phone, text, or chat. According them, no question is too big or too small — so, try them out!
Phone Number: 866-232-8484
Text Number: 646-586-5283
WebChat: alzfdn.org
Hours: 9am – 9pm EST, 7 days a week
According to the AFTD, the helpline is their most important resource for anyone looking for information, resources, and support related to FTD. Yes, it's free!
Phone Number: 866-507-7222
Hours: Monday to Friday: 9am – 5pm EST
Email: info@theaftd.org
*wait time may be higher than usual due to recent FTD media coverage*
Free support services for people living with Lewy body dementia and the people caring for them.
Phone Number: 800-539-9767 (voice message service only with return call service)
Email: support@lbda.org
Hours: return calls Monday through Friday
*they are only able to return calls from the US
Free helpline that can answer questions and refer you to helpful educational resources and support programs for hydrocephalus.
Phone Number: 888-598-3789
Email: info@hydroassoc.org
Hours: Monday to Friday: 9am – 5pm EST
Free helpline to answer questions and offer support to people caring for someone with a suspected or confirmed CJD diagnosis.
Phone Number: 800-659-1991, ask for Debbie or Lori
Hours: Monday to Friday: 9am – 5pm EST
Provides free Alzheimer's and related dementias information for people living with dementia, friends, family, health care professionals, and researchers. Services available in English and Spanish.
Phone Number: 800-438-4380
Hours: Monday to Friday: 8:30am – 5pm EST
A free 24/7, 365-day telephone, webchat, and email service that provides information and advice to people living with dementia or mild cognitive impairment as well as their family, friends, and carers. They can also provide emotional support and connect you to Dementia Australia and community services and programs.
Phone Number: 1800 100 500
Webcat: dementia.org.au/helpline/webchat
Email: helpline@dementia.org.au
Hours: 24/7, call now :)
Offers personalized support and advice. They have interpreters available in multiple languages.
Phone Number: 0333 150 3456
Hours:
Monday to Wednesday: 9am – 8pm GMT
Thursday and Friday: 9am – 5pm GMT
Saturday and Sunday: 10am – 4pm GMT
*Calls charged at standard local rate
A free, 365-day national phone service for older people and their friends, family, carers, and professionals. They are known for sending helpful guides or helping you locate local services in your area.
Phone Number: 0800 678 1602
Hours: 8am – 7pm GMT, 7 days a week
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